Testimonials Archive

Miriam Zimmet

Hi Daniel. Jess was a terrific guy who was very supportive and patient.

Vanessa Liell

Jess is so good! He understands my problem, is a really great communicator and very patient. Thank you!

I just wanted to say that I found Jess to be extremely helpful, as you know I am somewhat simple when it comes to the computer, he was knowledgeable and efficient and wouldn’t give up until he found the problem.

Ella Gorenstein

Hi Daniel Just to let you know my computer had something bad. Called you to asked for remote control. I was fortunate to get through to Jess and I just want to complement you on the staff Jess was beyond

Bob Milstein

Some feedback about Jess. He was exceptionally helpful; after we ended our discussion, he came back to me when he realized that there might be some further approaches and some other obstacles he had not previously identified. I just wanted

Ilana R

I’ve just spent the last hour or so on the phone with your AMAZING telephone help person Jess, who was able to resolve all my issues! What a fabulous new service you are offering for CompuHelp customers. No need for

Yvonne Bornstein

Daniel not only specialises in technology and surrounding issues, he is one of the most dedicated, efficient and helpful people I have ever had the pleasure of knowing in the above mentioned capacity for the last 25 years When an

William Remfry

Thanks Daniel I know it’s been a while since you came to help me out & feeling the guilt from not giving the praise that you deserve. Your service made me feel comfortable as your confidence in resolutions of issues

Leon Goldberg

We are a firm of Certified Practising accountants. We needed IT support and Daniel was recommended to us. We have now used him twice in the space of one week and have received amazing service both times. On both occasions

Richard Gillespie

Daniel was fantastically prompt and helpful. He communicated at each stage to let me know what was happening with sourcing equipment, then came and installed it immediately. Thank you!

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Testimonials

Air Quality Services Pty Ltd have been a client of CompuHelp for the past 5+ years. We have found their service fantastic in areas such as computer maintenance, internet setup & repair and availability to take your call. We will continue to use CompuHelp for all our computing needs and highly recommend them.

Darren P PattonManager VictoriaAir Quality Services Pty Ltd

Thank you Daniel for always providing a prompt service. Running a business, I cannot afford to have my computer down. You make yourself available to fix problems whenever I call. I have no hesitation in recommending you.

Michael MoisiMoisi & Associates Pty Ltd

Thank you for your very prompt and helpful service.

Dr Patrick DPrahran

Practical and effective service over an extended period, delivered in a timely and personal manner.

Sharlene & Richard LustigCaulfield North

I run a busy medical practice and Daniel has always been readily accessible for general advice and even the odd emergency out of hours visit. Daniel is always prompt to respond and very thorough with his advice. I feel confident that Daniel will continue to manage any computer / IT issues I have in an economical and efficient manner.

Mr Simon GrodskiSurgeonCabrini Hospital Malvern

Just want to drop you a line to say “THANK YOU” very much for your prompt and efficient service. I really appreciate how quickly you attend to my request. To have all my photo’s back and in one safe place is such a welcome relief. Again thanks so much! Sincerely

Mike McKennaCamberwell

Thanks Daniel for once again coming to our rescue! The team at Travel Sense would be lost without your prompt, reliable and efficient maintenance of all our computer needs. You are a true professional with great knowledge and expertise who keeps our computers functioning, so that we can concentrate on what we do best. Your business provides a vital service to small businesses like ourselves. Many thanks.

Fiona Caffery & Melanie FordDirectorsTravel SenseEast Malvern

Many thanks for your promptness in coming to see me about my problematic computer. Your expertise in solving the connectivity problem is greatly appreciated. In the past 2 weeks I spent many hours with my service supplier on the phone unsuccessfully trying to resolve the problem. You are indeed a pleasure to deal with & I am grateful that my internet connection is now working extremely well & with “high speed” action. Well done.

Henry WaldOakleigh South

Daniel works efficienty, provides reliable service, was able to fix a problem which another shop was unable to. Thank you.

Rachel Gili

Daniel and his team at CompuHelp have been a vital part of our I.T structure since August 2008, when one of our Client’s recommended them to us based on the excellent service they had received. Apart from on going maintenance of our four servers in Melbourne, including our Exchange server and all the issues that come with hosting email internally, CompuHelp also quickly resolve issues that our 25 plus staff are having with their computers or other I.T. needs in our Melbourne office. CompuHel… Read more

Paul BurnsNational Operations ManagerSolution RED

The Necropolis Springvale engaged the services of CompuHelp in May 2006, to assist us with reviewing and managing the roll-out of our IT infrastructure program of work. Daniel Zalcman was the key representative of CompuHelp for this engagement. Throughout his time with us, Daniel provided a high level of technical expertise and was able to assist us in making several important strategic decisions with regards our IT environment.

Jeremy KnightIT Project DirectorThe Necropolis Springvale

I would highly recommend Daniel for his prompt and reliable service. A HELPER who listens, that’s a gem, as I am a “computer illiterate” it is wonderful to have someone explain what the problem is and NOT roll his eyes. A great ‘computer supporter’ to have available and a gentleman. Thanks always.

SuerueSouthbank

I’ve just spent the last hour or so on the phone with your AMAZING telephone help person Jess, who was able to resolve all my issues! What a fabulous new service you are offering for CompuHelp customers. No need for you to come see me in person anymore (til the next time something happens😅)Thanks so much.

Ilana R

I would have no problem recommending CompuHelp’s services to anybody. The service is always prompt, efficient and professional.

Neil ThorleyMechCAD Design Pty Ltd

From the first time I contacted CompuHelp 3 years ago, I have had nothing but the highest satisfaction with the service. As a competent-but-limited ‘Senior’ user of computers, I have complete trust in the technician Daniel Zalcman. There has never been a problem he can’t trace and fix. I have also seen him solve more serious problems on far more sophisticated systems than my simple home unit. The service is professional, reliable and 100% business-like. Invoicing is detailed,… Read more

(Sr) Delia DonahoeBentleigh East

Daniel was fantastically prompt and helpful. He communicated at each stage to let me know what was happening with sourcing equipment, then came and installed it immediately. Thank you!

Richard Gillespie

Daniel is very patient and always makes himself available . Happy to personally recommend him

Hannah Fagenblat

We are very happy to recommend the IT service and support offered by CompuHelp. Daniel has been maintaining our network (18 Windows PCs) for several months now and has done a fantastic job of keeping us running and also improving the efficiency and stability of the systems. He is courteous, prompt and reliable and I have no hesitation recommending him to other organisations.

Anton BerezinDirectorEntertainment Store

Thanks Daniel I know it’s been a while since you came to help me out & feeling the guilt from not giving the praise that you deserve. Your service made me feel comfortable as your confidence in resolutions of issues that were way too far above my shoulders. The weight of which was taken away with the not only your expertise but the manner in which you communicated the whole event. You were initially recommended to me by Matt whom I also respect. Cheers William R

William Remfry

We are pleased to recommend CompuHelp for their prompt and efficient service over some 13 years. In particular their Principal Computer Technician and Company General Manager, Daniel Zalcman has always been most helpful in upgrading advice being conscious of expenditure. Undoubtedly his courteous manner and honesty enhances his contact with customers. Overall, a genuine Company and we hold Daniel and his staff in the highest regard.

P.A. and J.R. Bartram A.M.Mt Waverley

CompuHelp recently assisted The Fruit Box with the selection of an upgraded server and advised the business on options for improving internet and processing speed between our Melbourne and Sydney offices. Dan was able to quickly understand our business requirements and provide a set of practical options that we had not previously considered.

Chris GrodskiDirectorThe Fruit Box

I would just like to thank you very much for coming out today. Your attention to service and care is very much appreciated. It is good to know that for those of us who are not wholly computer literate, that if we have a problem with our computer, it all can be fixed with a quick phone call and if not immediately then as soon as you can come to the house.

Helen HittPort Melbourne

I would have no doubts whatever in recommending Daniel Zalcman of CompuHelp. Daniel is a most reliable, helpful and knowledgeable IT consultant with a very high degree of technical expertise.

Mark HaskinDirectorRagatan Pty Ltd

When you have a computer problem in the evening and you email Daniel asking him to call you the following day when he has time, and instead he emails you back within 5 minutes with a suggestion to fix the problem ( which worked!) , then you know you’ve found the answer to your IT support! Thank you Daniel. Much appreciated!

Anne Budlender

We are a firm of Certified Practising accountants. We needed IT support and Daniel was recommended to us. We have now used him twice in the space of one week and have received amazing service both times. On both occasions he came out on the on the day of the call and our problems were attended to quickly and efficiently. He is professional in his approach and his charges are very reasonable. We have no hesitation in recommending his services.

Leon Goldberg

Daniel not only specialises in technology and surrounding issues, he is one of the most dedicated, efficient and helpful people I have ever had the pleasure of knowing in the above mentioned capacity for the last 25 years When an issue is presented to him, he goes to every length to solve the most complicated of problems with such ease and comfort to his clients Nothing is too difficult for him Daniel is patient and caring, he takes the time to explain the solution in “tech English” … Read more

Yvonne Bornstein

Thank you Daniel for taking over our IT Support contract! We had a very supportive personalised relationship with our previous IT support and despaired that we would be able to find anyone as reliable when they change the direction of their business. But we have been delighted that you have been able to pick up where they left off without great handover. You are prompt, reliable, knowledgeable and a true professional and have been very supportive of us in the few months that we have been w… Read more

Mary ThompsonManaging DirectorMcLeod Rail

Hi Daniel. Jess was a terrific guy who was very supportive and patient.

Miriam Zimmet

Daniel was very patient over the phone; offered great advice and was a pleasure to speak with. Very helpful and I highly recommend!

Rivka Grossman Klein

Changing an entire IT system must be one of the most daunting tasks for any business, however CompuHelp made it painless by managing our entire process from buying the hardware on our behalf to configuring the network. We were up and running seamlessly within the hour. I now have the comfort of knowing if there are any problems down the track there is a reliable professional who will handle it immediately.

Lahra CareyPrincipalLahra Carey Media & Communications

CompuHelp provided fast service, when our computer stopped working due to a virus. They were here within 20 minutes, and the computers were all up and running within the hour. Service like this is crucial for a small business to operate.

Stephanie HaywardExercise Physiologist & DirectorPace Exercise Physiology

Thank you for your assistance, and appreciated the excellent service.

Kathleen WCaulfield South

Daniel has been an amazing asset to my business and my family. Not only is he excellent in solving all of our computer issues, he is reliable, quick and trustworthy. His contributing part of his fee to charity is an added bonus. I cannot recommend Daniel highly enough.

Geoff SandlerPrincipalGSC

We have always found the service and assistance for our computer needs by CompuHelp to be highest order, and their prompt response to our needs always provide speedy attention. We can recommend their service and expertise highly.

Garry FabianReal Write

We have called on Daniel from CompuHelp quite a few times now. His response times are incredibly fast and despite our rather complex and convoluted set up he has been able to find a solution every time.

Sandy MesicNTVIC Psychiatry and Psychology

We have found Daniel Zalcman of CompuHelp to be highly professional, knowledgeable, prompt, efficient and competent and have no hesitation in recommending him to others.

Jackie and Robert PatakiMalvern

Daniel Zalcman and his company CompuHelp have provided me with professional, prompt and personal computer services for over 10 years. I would highly recommend CompuHelp to anyone who wants trustworthy and reliable computer advice and support.

Fiona OWarburton

Having used CompuHelp & Daniel’s services for our home office a number of times over the last few years, due to our limited knowledge and understanding of all things technical, the level of service and professionalism has been second to none. Daniel has always been prompt, reliable and knows exactly what he is talking about. I would highly recommend CompuHelp and Daniel to anyone who struggles with all things IT whether in your own home or in the office.

Lee LDocklands

Hi Daniel Just to let you know my computer had something bad. Called you to asked for remote control. I was fortunate to get through to Jess and I just want to complement you on the staff Jess was beyond amazing. I cannot speak too highly of him. He was fabulous in every way. Many thanks!

Ella Gorenstein

Thanks Daniel and the CompuHelp team, for being there to answer our questions whenever we call, whatever the problem might be…. It is always reassuring to have a calm confident response when software and technology fail us … Thank you Daniel and team. Barry B

Miriam Lehrer

Terrible WiFi. CompuHelp solved the problem in 15 minutes. Thank you Daniel Harry

Harry Mond

In early 2011 Multipro engaged CompuHelp to assist in implementing new systems. I am satisfied with the service provided and importantly am confident in trusting Daniel with intellectual property and confidential information. Daniel has repeatedly rectified problems promptly without fuss and where possible dealt with problems over the telephone without charge. I’d definitely recommend CompuHelp.

Campbell BottDirectorMulti Pro Building Services

Daniel has help us on so many occasions. He very patient and does a brilliant job. He’s knowledge of computers is phenomenal. He is highly recommended

Gill Taitz Abel

Once again thanks for your support to our business. You always have time to take our calls to help on any issues we have with our systems no matter how minor and always with a smile. Also thanks for taking time out at short notice to come out and fix the virus on my PC. Your prompt action helped me through the day as shut down of the system stops our business totally. Thanks again for all your support.

Tony SophoulisAssociated Mortgage Group

Jess is so good! He understands my problem, is a really great communicator and very patient. Thank you!

Vanessa Liell

Compuhelp are a very professional company that I use on a regular basis to solve a range of computer issues. Daniel is always available at short notice and is efficient in his work and always fixes the problem in minimal time. I have recommended Daniel to lots of friends and they are all very happy with the service he offers.

Lucinda GAshburton

I just wanted to say that I found Jess to be extremely helpful, as you know I am somewhat simple when it comes to the computer, he was knowledgeable and efficient and wouldn’t give up until he found the problem. Above all he was extremely pleasant and I found it a pleasure to deal with him. Many thanks to Jess for all his help.

Margaret Day

We are always delighted with Daniel’s prompt and efficient service.

Pauline & Robert GrodskiMalvern

CompuHelp and Daniel provide a unique personalized efficient service. I have never experienced a company that is so reliable, punctual and focused on solving home and business computer needs. I highly recommend them.

Jeff SherCherson

CompuHelp has been an invaluable service to me. They have offered competent, efficient and professional help for all kinds of matters and I wouldn’t hesitate to recommend them very highly to others.

Dr Michele RobertsMalvern

Both times Daniel Zalcman from CompuHelp has attended to our computers we have had prompt, thorough service and feel confident in the work that he has carried out. Thanks Daniel and we hope to continue doing business with you.

Sr Therese McNamaraOLSH Convent Bentleigh

Some feedback about Jess. He was exceptionally helpful; after we ended our discussion, he came back to me when he realized that there might be some further approaches and some other obstacles he had not previously identified. I just wanted to make sure you are aware what a great job he has done.

Bob Milstein

CompuHelp has given me prompt and reliable service. I would not go anywhere else.

Warren LeeWarren Lee Urban Design Pty Ltd

Patient and very helpful with over the phone service!

Moran Nadav